Client Testimonials

Real Words.

Real Results.

Don't take our word for it. Here's what the brands that trust Best Practice Media with their most important marketing channels have to say.

3

yr

Average client retention — some relationships nearly a decade

100

+

Active clients across e-commerce, B2B, healthcare, law, SaaS & CPG

4.8

x

Average blended ROAS across paid social and paid search

Video Testimonials

Hear It From

Our Clients.

In their own words — clients on what it's like to work with Best Practice Media and the results they've seen.

Client Quotes

What Our Clients

Are Saying.

From creative direction to paid media to organic growth — here's what working with BPM looks like from the client side.

Best Practice Media has been one of the most dependable partners I have worked with. Our growth this year was shaped by their work and I trust them with channels that matter to our business — Meta, Google, TikTok.

RT

Rachael Thornbury
CMO, Drip EZ
Paid Social · Paid Search · TikTok

Unique and ravishing — I couldn't be more pleased. They are a fantastic design partner who truly understands brand.

CW

Cassandra Worthy
CEO, Change Enthusiasm Global
Creative

Best Practice Media has been instrumental in the growth of our brand. They've become a true extension of our internal team.

SW

Stuart Wallock
Co-Founder, AO2 Clear
Paid Search

I appreciate the team's very clear and thorough understanding and communication. You can tell there's a real care put into the work that everyone is doing on the BPM team. And that's just really amazing.

BS

Barton Scott
Founder, Upgraded Formulas
Digital Marketing

What It's Like to Work With Best Practice Media

The most consistent theme across BPM client relationships isn’t a specific tactic or channel — it’s the feeling of being genuinely taken care of. Clients describe BPM not as a vendor they manage, but as a team that merges with their own: proactive, accountable, and invested in outcomes rather than outputs.

Client Results Across Every Channel

BPM clients have seen meaningful revenue growth, dramatic reductions in cost-per-acquisition, and sustained ROAS improvements across paid social, paid search, TikTok Shop, and creative. The agency’s 4.8x average blended ROAS reflects a portfolio built on rigorous strategy, continuous testing, and a stewardship philosophy that treats every client’s budget as its own.

Long-Term Partnerships, Not Short-Term Contracts

With an average client retention of 3 years — and some relationships extending nearly a decade — BPM’s testimonials reflect something more than campaign performance. They reflect trust built over time, through the inevitable challenges that any marketing program encounters, and the consistency of a team that shows up the same way every month. If you’re looking for an agency that your competitors haven’t already hired, book a strategy call.

Common Questions

Questions About BPM

Working With BPM.

What do BPM clients say about working with the agency?

Clients consistently highlight BPM's responsiveness, strategic depth, and genuine investment in client outcomes. Common themes include fast communication, proactive problem-solving, and measurable results — with several clients noting that BPM functions as a true extension of their internal team rather than an external vendor.

Results vary significantly by client, industry, and channel mix — but common outcomes include meaningful ROAS improvements across paid social and paid search, reductions in cost-per-acquisition, and revenue growth that compounds over time as campaigns are optimized. BPM builds strategies calibrated to each client's specific unit economics and goals rather than benchmarking against generic industry averages.

Best Practice Media has dedicated expertise in e-commerce, B2B, healthcare, law (specializing in estate planning and elder law), SaaS, and CPG. Each vertical requires a distinct approach — BPM brings industry-specific knowledge rather than generic strategies adapted from other sectors.

Best Practice Media has an average client retention of 3 years, with some relationships extending nearly a decade. The agency's stewardship philosophy — treating every client's budget as their own — is a key driver of long-term retention.

The most commonly used services are paid social (Meta, TikTok, LinkedIn), paid search (Google and Bing), TikTok Shop management, creative production, and organic social management. Many clients use multiple services simultaneously, with BPM coordinating across channels for a unified strategy.

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